This Privacy Policy describes how xltowel (the “Company,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website [www.xltowel.us] (the “Site”) or purchase our towels and related products. By accessing or using the Site, you agree to the terms of this policy.
- Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details (processed securely by third-party payment providers).
Order & Transaction Data: Purchase history, product preferences, order tracking information.
Usage Data: IP address, browser type, device information, pages visited, and browsing activity on the Site.
Cookies & Similar Technologies: To improve site functionality, personalize your experience, and analyze traffic. - How We Use Your Information
We use collected information for:
Processing and fulfilling orders for towels and related products.
Sending order confirmations, shipping updates, and customer support communications.
Improving our Site, products, and services.
Sending marketing communications (you may opt out at any time).
Complying with legal obligations and preventing fraud. - Information Sharing & Disclosure
We do not sell your personal information to third parties. We may share data only with:
Trusted service providers (payment processors, shipping carriers, hosting platforms) to operate our business.
Legal authorities when required by law or to protect our rights.
Affiliated companies with strict privacy protections. - Data Security
We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no electronic transmission or storage system is completely secure. - Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Restrict or object to data processing.
Withdraw consent for marketing communications.
Request data portability.
To exercise these rights, contact us at service@xltowel.us. - Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. - Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. - Contact Us
If you have any questions regarding your order, products or our service, please contact our customer service.
MONDAY – FRIDAY: 10:00-6:00 PM
TEL:+86 17736228933
EMAIL:service@xltowel.us
ADDRESS:West side of the road, 500 meters south of the Lutaiying Village Committee, Xingjianan Town, Gaoyang County, Baoding City, Hebei Province.