1. What materials are your towels made of?
   Our towels are made of quality soft fabrics, designed for daily use with good absorbency and comfort.
2. How should I wash and care for the towels?
   We recommend washing them with mild detergent in normal water temperature. Avoid bleach to keep them soft and durable.
3. Can I return or exchange towels if I am not satisfied?
   Yes, returns are accepted within 30 days of delivery. Items must be unused, unwashed, and in their original condition.
4. How long will it take to process my refund?
   Once we receive and check your returned items, refunds will be processed to your original payment method within 7 days.
5. Are your towels suitable for sensitive skin?
   Yes, our towels are made with skin-friendly materials, suitable for most skin types including sensitive skin.
6. Do you offer different sizes and colors?
   Yes, we provide a variety of sizes and simple, practical colors to match different home styles and needs.
7. How can I contact customer service?
   If you have any questions regarding your order, products or our service, please contact our customer service.
   MONDAY – FRIDAY: 10:00-6:00 PM
   TEL:+86 17736228933
   EMAIL:service@xltowel.us
   ADDRESS:West side of the road, 500 meters south of the Lutaiying Village Committee, Xingjianan Town, Gaoyang County, Baoding City, Hebei Province.